Toyota: previous owners, selling, and privacy settings

Last checked: 28 Sep 2026

Toyota's connected services: MyToyota app (formerly MyT), Toyota Connected Services. Toyota recommends buyers create their own account. Sellers must cancel, remove the car and delete the head-unit profile; deleting the profile alone doesn't unlink the account.

Bought it used: remove the previous owner

Set up your own accountIn the app

Toyota says the previous owner's account may still be active, and recommends creating your own account for full control.

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Selling: unlink and wipe

Cancel and remove the vehicleIn the app

Cancel the Connected Services subscription and remove the car from MyToyota.

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Delete personal data (Smart Connect, 2022 on)Smart Connect

Deletes your profile from the head unit. Toyota warns that this doesn't unlink your account, so do the app step too.

Toyota Touch 2: Setup → General → Delete personal data → Delete → Yes. Aygo X, Yaris and Yaris Cross (2021–22): Home → Profile → bin icon.

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Privacy and offline settings

Privacy ModeIn the app

Applies to all services that use the car's location, so insurance, Find My Car and driving analytics stop working. Emergency calling stays on.

On Smart Connect and Toyota Touch 2 cars, Toyota says privacy mode has to be set in the car; that menu path isn't documented.

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Not found in Toyota's public UK documents: The in-car privacy mode path on Smart Connect and Toyota Touch 2 cars. Menu paths can differ by model and software version; each one here is for the version its source names.

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