Skoda: previous owners, selling, and privacy settings
Last checked: 12 Oct 2026
Skoda's connected services: MyŠkoda app, Škoda Connect, Škoda ID. Škoda warns a previous owner may still control the car's functions. Any user can delete the primary user in the car; a factory reset deletes all user accounts.
Bought it used: remove the previous owner
- Delete the previous primary userOctavia 10"
[Car icon] → [Person icon] → [Gear icon] → Become primary user → Delete primary user → DeleteŠkoda's manual warns that if you bought a car with Škoda Connect, the previous owner may still be the primary user and "may still be able to control the vehicle's functions and obtain information". Škoda's terms say any vehicle user can delete the primary and guest user in the car, and you then set yourself up as primary user with your own Škoda ID.
Octavia (2025) with the 10" screen; on the 13" screen start from the [apps grid icon]. Škoda's manual also suggests a factory reset (see Selling) to clear all users first. Square brackets describe icons, which have no text labels.
Selling: unlink and wipe
- Restore factory settingsOctavia 10"
[Car icon] → [Gear icon] → [Gear icon] → Restore factory settingsŠkoda says this deletes all user accounts, and afterwards Škoda Connect services are no longer active. It recommends checking the user accounts and deleting the primary user account afterwards.
Octavia (2025) 10" screen; 13" screen: [apps grid icon] → [gear] → [gear] → Restore factory settings.
- Delete the car from your Škoda IDSeller
Škoda IDŠkoda's terms say that when selling you must delete your personal data from the infotainment system, remove your hardware (including any SIM card), and delete the car from your Škoda ID.
Škoda's UK pages don't give the menu path for removing the car from your Škoda ID or the MyŠkoda app.
Privacy and offline settings
- Privacy settings and servicesOctavia 10"
[Car icon] → [Person icon] → [Gear icon] → Privacy settings and servicesChoose one of four privacy levels, shown as icons. The most private turns off non-statutory Škoda Connect services and all location services, and disables information transfer via the car's eSIM (so no online updates). The next keeps the eSIM but turns location off.
Octavia (2025) 10" screen; on the 13" screen start from the [apps grid icon]. Škoda says legally required services, such as emergency calls, can't be switched off; its optional Škoda emergency call service can be.
Good to know
- Škoda Connect is provided by Škoda Auto a.s. in the Czech Republic; Škoda UK's privacy contact is [email protected].
Not found in Skoda's public UK documents: How to remove the car from MyŠkoda or your Škoda ID, and paths for models other than the 2025 Octavia (including 2026 models running Android Automotive). Menu paths can differ by model and software version; each one here is for the version its source names.
Sources
- digital-manual.skoda-auto.com/w/en_GB/show/5036244b18a6fdc22d4ac7326ec46e2c_3_en_GB
- consent.vwgroup.io/consent/v1/texts/SkodaConnect/gb/en/termsofuse/latest/html
- digital-manual.skoda-auto.com/w/en_GB/show/6d817f15c0966481a3c628b39a6b7a21_3_en_GB
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