Audi: previous owners, selling, and privacy settings

Last checked: 28 Sep 2026

Audi's connected services: myAudi app, Audi connect. Disengage the car from your myAudi account and delete personal data before you sell. There's no UK guide for buyers removing a previous key user.

Bought it used? Audi's UK documents don't describe how a buyer removes a previous owner. Ask the seller to unlink the car using the steps below, or contact Audi.

Selling: unlink and wipe

Disengage the car and delete dataSeller

Audi's Functions on Demand terms say sellers should disengage the car from their myAudi account, delete personal data stored in the car, and hand over the vehicle code.

The exact in-car steps aren't in the public pages (the owner's manual needs a myAudi login).

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Privacy and offline settings

Privacy ModeIn the car

Partly or fully restricts data sent over the car's SIM, service group by service group. Emergency and safety services are excluded.

Doesn't cover Bluetooth, Wi-Fi, USB, charging or the diagnostic port. The full menu path isn't confirmed.

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Good to know

Audi connect is provided by AUDI AG; Audi UK's privacy contact is [email protected].

Not found in Audi's public UK documents: How a buyer removes a previous key user (no official UK page found), and the in-car reset path. Menu paths can differ by model and software version; each one here is for the version its source names.

Sources

This page describes your options and how organisations say they handle requests. It isn't legal advice. See About & sourcing to report a correction.