Kia: previous owners, selling, and privacy settings

Kia's UK FAQ acknowledges that a previous owner who doesn't disconnect can keep tracking the car, and says to reset Kia Connect. Only one account can hold a car's VIN; once you're the main user, you can use any remaining free term.

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Kia's terms say the seller must deactivate and delete. They warn that a head-unit factory reset alone does not deactivate Kia Connect.

Kia's UK FAQ says a factory reset does deactivate it, which contradicts the terms and privacy notice; doing both is the safe choice. The general system reset is SETUP → General → Default.

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Remove the car's VIN in the app, and delete your Kia Account separately (Kia Account portal → Manage Account → Delete your account).

Kia's privacy notice doesn't give the app menu path for removing the VIN.

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Turns the modem off. Kia says all connected services stop and no location data is collected. Individual categories can be turned off in the head unit's Privacy Settings.

From Kia's EU-English manual for the Gen5W head unit; newer head units may differ.

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