LG TV: ACR and ad settings

Where to find the ACR (automatic content recognition) and ad settings on LG TVs, grouped by software version. Each path comes from an official manual, help page or privacy notice, linked under it. Menus differ between versions, so find your model below or search for it.

Some LG software versions have switches that turn their home-screen ads off; others only let you make ads less personalised. Each section says which.

webOS 26

Models: LG B6 (2026), LG C6 (2026), LG G6 (2026), LG QNED84B (2026)

Ads in the TV's menus: there are settings to turn them off.

ACR settings

Live Plus

Settings → All Settings → System → Additional Settings → Live Plus

Turn it off to stop Live Plus (LG's ACR feature).

LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

Viewing Information agreement

Settings → All Settings → Support → Privacy & Terms → User Agreements

Untick Viewing Information to withdraw the consent that ACR needs. LG says ACR only runs once this agreement is accepted.

LG's manuals give the User Agreements location; the agreement names (Viewing Information, Voice Information, Interest-Based Advertising) are as shown on screen. Leave the basic Terms of Use alone.

Delete Viewing Information

Settings → All Settings → Support → Privacy & Terms → Delete My Personal Information → Delete Viewing Information

LG's manual: "You can delete the viewing information collected from the device to the server."

LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

From LG's webOS 26 guide (UK build for the C6 and G6); LG's US webOS 26 guides give the same paths. In webOS 26, System is its own item under All Settings, so there's no General step.

Ad settings

Home PromotionTurns these ads off

Settings → All Settings → System → Additional Settings → Home Settings → Home Promotion

Turns off the advertisements on the Home screen.

From LG's webOS 26 guide (UK build for the C6 and G6); LG's US webOS 26 guides give the same paths. In webOS 26, System is its own item under All Settings, so there's no General step. LG's manual is hosted on a site with a broken HTTPS certificate, so the link uses plain HTTP.

Content RecommendationRelated setting

Settings → All Settings → System → Additional Settings → Home Settings → Content Recommendation

Turns off content recommendations on the Home screen.

Live PromotionTurns these ads off

Settings → All Settings → System → Additional Settings → Live Promotion

LG's manual: "Setting Live Promotion to Off will remove advertisements from Live Plus."

Screen Saver PromotionTurns these ads off

Settings → All Settings → System → Additional Settings → Screen Saver Settings → Screen Saver Promotion

Turns off the advertisements displayed on the screen saver.

Limit AD TrackingAds continue, less personalised

Settings → All Settings → Support → Privacy & Terms → Advertisement → Limit AD Tracking

Ads based on your interests may no longer be shown. Ads themselves continue.

The same screen has Reset AD ID. UK and EU models also have CMP Settings under Privacy & Terms for advertising consent.

webOS 25

Models: LG G5 (2025), LG C5 (2025), LG B5 (2025), LG QNED85A (2025), LG QNED82A (2025), LG NanoCell NANO80 (2025), LG UA7000 (2025), LG UA7700 (2025), LG QNED70A (2025), LG M5 (2025), LG QNED92A (2025), LG UA7050 (2025), LG UA73 (2025)

Ads in the TV's menus: there are settings to turn them off.

ACR settings

Live Plus

Settings → General → System → Additional Settings → Live Plus

Turn it off to stop Live Plus (LG's ACR feature).

LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

Viewing Information agreement

Settings → All Settings → Support → Privacy & Terms → User Agreements

Untick Viewing Information to withdraw the consent that ACR needs. LG says ACR only runs once this agreement is accepted.

LG's manuals give the User Agreements location; the agreement names (Viewing Information, Voice Information, Interest-Based Advertising) are as shown on screen. Leave the basic Terms of Use alone.

Ad settings

Home PromotionTurns these ads off

Settings → All Settings → General → System → Additional Settings → Home Settings → Home Promotion

Turns off the advertisements on the Home screen.

LG's manual is hosted on a site with a broken HTTPS certificate, so the link uses plain HTTP.

Content RecommendationRelated setting

Settings → All Settings → General → System → Additional Settings → Home Settings → Content Recommendation

Turns off content recommendations on the Home screen.

Live PromotionTurns these ads off

Settings → General → System → Additional Settings → Live Promotion

LG's manual: "Setting Live Promotion to Off will remove advertisements from Live Plus."

Screen Saver PromotionTurns these ads off

Settings → General → System → Additional Settings → Screen Saver Settings → Screen Saver Promotion

Turns off advertisements in the screen savers of certain apps.

Nested under Screen Saver Settings from webOS 25.

Limit AD TrackingAds continue, less personalised

Settings → Support → Privacy & Terms → Advertisement → Limit AD Tracking

Ads based on your interests may no longer be shown. Ads themselves continue.

Moved here from General → System → Additional Settings in webOS 24. The same screen has Reset AD ID.

webOS 24

Models: LG B4 (2024), LG C4 (2024), LG G4 (2024), LG QNED80T (2024)

Ads in the TV's menus: there are settings to turn them off.

ACR settings

Live Plus

Settings → General → System → Additional Settings → Live Plus

Turn it off to stop Live Plus (LG's ACR feature).

LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

Viewing Information agreement

Settings → All Settings → Support → Privacy & Terms → User Agreements

Untick Viewing Information to withdraw the consent that ACR needs. LG says ACR only runs once this agreement is accepted.

LG's manuals give the User Agreements location; the agreement names (Viewing Information, Voice Information, Interest-Based Advertising) are as shown on screen. Leave the basic Terms of Use alone.

Ad settings

Home PromotionTurns these ads off

Settings → All Settings → General → System → Additional Settings → Home Settings → Home Promotion

Turns off the advertisements on the Home screen.

The webOS 24 manual also says you can display or hide "Sponsored" advertisements and content recommendation categories in the Home menu. LG's manual is hosted on a site with a broken HTTPS certificate, so the link uses plain HTTP. If your TV has been updated to a newer webOS version, its menus may follow that version's layout instead.

Content RecommendationRelated setting

Settings → All Settings → General → System → Additional Settings → Home Settings → Content Recommendation

Turns off content recommendations on the Home screen.

Live PromotionTurns these ads off

Settings → General → System → Additional Settings → Live Promotion

LG's manual: "Setting Live Promotion to Off will remove advertisements from Live Plus."

Screen Saver PromotionTurns these ads off

Settings → General → System → Additional Settings → Screen Saver Promotion

Turns off advertisements in the screen savers of certain apps.

Limit AD TrackingAds continue, less personalised

Settings → Support → Privacy & Terms → Advertisement → Limit AD Tracking

Ads based on your interests may no longer be shown. Ads themselves continue.

Moved here from General → System → Additional Settings in webOS 24. The same screen has Reset AD ID.

webOS 23

Models: LG C3 (2023), LG G3 (2023), LG B3 (2023), LG QNED75 (2023)

Ads in the TV's menus: there are settings to turn them off.

ACR settings

Live Plus

Settings → All Settings → General → System → Additional Settings → Live Plus

Turn it off to stop Live Plus (LG's ACR feature).

LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

Viewing Information agreement

Settings → All Settings → Support → Privacy & Terms → User Agreements

Untick Viewing Information to withdraw the consent that ACR needs. LG says ACR only runs once this agreement is accepted.

LG's manuals give the User Agreements location; the agreement names (Viewing Information, Voice Information, Interest-Based Advertising) are as shown on screen. Leave the basic Terms of Use alone.

Ad settings

Home PromotionTurns these ads off

Settings → All Settings → General → System → Additional Settings → Home Settings → Home Promotion

Turns off the advertisements on the Home screen.

LG's manual is hosted on a site with a broken HTTPS certificate, so the link uses plain HTTP. If your TV has been updated to a newer webOS version, its menus may follow that version's layout instead.

Content RecommendationRelated setting

Settings → All Settings → General → System → Additional Settings → Home Settings → Content Recommendation

Turns off content recommendations on the Home screen.

Limit AD TrackingAds continue, less personalised

Settings → All Settings → General → System → Additional Settings → Advertisement → Limit AD Tracking

Ads based on your interests may no longer be shown. Ads themselves continue.

The same screen has Reset AD ID.

webOS 22

Models: LG C2 (2022), LG G2 (2022), LG B2 (2022), LG UQ9000 (2022), LG NanoCell NANO80 (2022), LG QNED85 (2022)

Ads in the TV's menus: there are settings to turn them off.

ACR settings

Live Plus

Settings → All Settings → General → System → Additional Settings → Live Plus

Turn it off to stop Live Plus (LG's ACR feature).

LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

Viewing Information agreement

Settings → All Settings → Support → Privacy & Terms → User Agreements

Untick Viewing Information to withdraw the consent that ACR needs. LG says ACR only runs once this agreement is accepted.

LG's manuals give the User Agreements location; the agreement names (Viewing Information, Voice Information, Interest-Based Advertising) are as shown on screen. Leave the basic Terms of Use alone.

Ad settings

Home PromotionTurns these ads off

Settings → All Settings → General → System → Additional Settings → Home Settings → Home Promotion

Turns off the advertisements on the Home screen.

LG's manual is hosted on a site with a broken HTTPS certificate, so the link uses plain HTTP. If your TV has been updated to a newer webOS version, its menus may follow that version's layout instead.

Limit AD TrackingAds continue, less personalised

Settings → All Settings → General → System → Additional Settings → Advertisement → Limit AD Tracking

Ads based on your interests may no longer be shown. Ads themselves continue.

The same screen has Reset AD ID.

webOS 6.0

Models: LG C1 (2021), LG G1 (2021), LG B1 (2021), LG NanoCell NANO80 (2021), LG QNED90 (2021)

Ads in the TV's menus: there are settings to turn them off.

ACR settings

Live Plus

Settings → All Settings → General → System → Additional Settings → Live Plus

Turn it off to stop Live Plus (LG's ACR feature).

LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

Viewing Information agreement

Settings → All Settings → Support → Privacy & Terms → User Agreements

Untick Viewing Information to withdraw the consent that ACR needs. LG says ACR only runs once this agreement is accepted.

LG's manuals give the User Agreements location; the agreement names (Viewing Information, Voice Information, Interest-Based Advertising) are as shown on screen. Leave the basic Terms of Use alone.

Ad settings

Home PromotionTurns these ads off

Settings → All Settings → General → System → Additional Settings → Home Settings → Home Promotion

Turns off the advertisements on the Home screen.

From LG's current webOS 6.0 manual. LG's manual is hosted on a site with a broken HTTPS certificate, so the link uses plain HTTP. If your TV has been updated to a newer webOS version, its menus may follow that version's layout instead.

Content RecommendationRelated setting

Settings → All Settings → General → System → Additional Settings → Home Settings → Content Recommendation

Turns off content recommendations on the Home screen.

Live PromotionTurns these ads off

Settings → All Settings → General → System → Additional Settings → Live Promotion

LG's webOS 6.0 manual says to set it to Off to disable the advertising feature in Live Plus.

Screen Saver PromotionTurns these ads off

Settings → All Settings → General → System → Additional Settings → Screen Saver Promotion

Turns off advertisements displayed on the screen savers of certain apps.

AdvertisementRelated setting

Settings → All Settings → General → System → Additional Settings → Advertisement

LG's webOS 6.0 manual describes this as a frequency-capping cookie you can clear or turn on or off.

The webOS 6.0 manual doesn't name Limit AD Tracking or Reset AD ID on this screen.

webOS 5.0

Models: LG CX (2020), LG NanoCell NANO80 (2020), LG NanoCell NANO86 (2020)

ACR settings

Live Plus

Settings → All Settings → General → Additional Settings → Live Plus

Turn it off to stop Live Plus (LG's ACR feature).

From LG's webOS 5.0 user guide, which matches this project's own test on a 2020 CX. LG's manual site has a broken HTTPS certificate, so the link uses plain HTTP.

No LG document was found for the User Agreements menu on webOS 5.0. This project's own test on a 2020 CX found it under General → About This TV → User Agreements.

Ad settings for this version haven't been confirmed from an official source yet.

Not covered yet

No official source for these models' ACR or ad settings yet: LG UH615V (2016), LG PB6600 (2014). If you can point to one, see how to report a correction.