Samsung: Galaxy phone and Family Hub ad settings

Last checked: 19 Oct 2026

Samsung shows some ads and promotions in its own apps and on Family Hub fridge screens. The settings below make them less personalised. Samsung's own account notice says you may still see Samsung ads that aren't tailored to you, shown to anyone.

Galaxy phones

Customisation ServiceAds continue, less personalised

Samsung says turning it off stops it tailoring content and promotions in Samsung's apps to your interests and how you use the phone, and stops it collecting and analysing data for that.

Path from Samsung's UK Galaxy user guides (Android 15 and 16, and One UI 9 from September 2026). Samsung UK's support article reaches it through Settings → Samsung Account → Privacy. Turning it off doesn't delete what's already been collected; you can ask Samsung to delete it through your Samsung account's privacy settings.

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Samsung account ad and marketing switchesAds continue, less personalised

Samsung's account privacy notice lists switches here for more personalised advertising using your Samsung account data, news and special offers, and using your precise location. With them off, Samsung says you may still see Samsung ads, but they won't be tailored to you.

UK names: "Improve personalised advertising", "Get news and special offers", "Use precise location data". US: "Improve personalized ads with Samsung account data" and "…with precise location data". The notice doesn't say exactly where this menu starts on the phone.

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Advertising IDAds continue, less personalised

Reset your advertising ID, or stop apps using it to personalise ads. This is Google's Android setting, shown in the Google section of the screen.

From Samsung's US support page, which gives no software version. See Android ad settings for more.

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Notifications from an appRelated setting

Turn off notifications for an app that sends promotions. Some apps let you turn off only certain kinds of notification under Notification categories.

Samsung UK's support article also suggests long-pressing a promotional notification as it arrives and turning that app's notifications off.

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Samsung Free pageRelated setting

Turns that Home screen page on or off.

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Your rights

UK: Samsung's privacy policy says you can object to your data being used for marketing, including profiling, and withdraw consent at any time. See the right to object. You can unsubscribe from marketing emails and texts using the link in each one.

US: Samsung's privacy policy says US residents can opt out of the sale or sharing of their data and of targeted advertising, at samsung.com/us/privacy/rights or by calling 1-800-SAMSUNG. It says Samsung.com honours a browser's opt-out signal such as Global Privacy Control, but not Do Not Track.

Family Hub fridges

Samsung US says recent Family Hub software can show ads on the fridge's cover screen, and that you can turn them off:

Settings → Advertisements → Cover screen Ads

If you don't see the option, Samsung says to update the fridge's software first (Settings → About Family Hub).
Samsung says the Album and Art cover screen themes don't show ads (change the theme under Settings → Display → Screen and Style, or Wallpaper and Style on some models).
You can close a single ad with its X. Samsung's announcement says a closed ad won't appear again during that campaign, and that the ads are contextual or non-personal.
The fridge's online manual also lists Settings → Advertisement → Reset PSID (Family Hub's advertising ID).

UK: we haven't found a Samsung UK page on Family Hub ads or a UK setting. Samsung says the UK Family Hub manual is only on the fridge itself, under Settings → Help & Contact Us → Online Manual.

For Samsung TVs, see the Samsung TV settings guide.

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This page describes your options and how organisations say they handle requests. It isn't legal advice. See About & sourcing to report a correction.