Remove your details from UK people-search sites
Last checked: 28 Sep 2026; links rechecked 12 Oct 2026
UK people-search and directory sites mostly publish names and addresses from the open electoral register, phone directories and Companies House. Each site has its own removal route. Start with the source, then ask each site.
Do this first: opt out of the open register. 192.com and ukphonebook both name it as a source, so otherwise your details can reappear in future copies.
192.com
- How: the online removal form. Enter the name(s) and postcode, then confirm by email. It's for you or your immediate family only, covers up to five other people at the same address, and needs one form per address.
- What it covers: 192.com says removal covers "all sources", including electoral roll, Companies House and phone directory records. It keeps a name-and-postcode suppression file so they don't return.
- Timing: 192.com says online requests are usually done within 24 hours (its help pages say 48). By post, it's within 28 days.
- Other routes: email [email protected], or post the form to 192.com Ltd Customer Services, Notcutt House, 36 Southwark Bridge Road, London SE1 9EU.
- Older records: 192.com holds open registers back to 2003 and the 2002 full register, so it's worth asking even if you've already opted out of the open register.
ukphonebook.com
- How: the Remove me page. ukphonebook says it won't process requests sent through third-party sites.
- Other route: email its data protection officer at [email protected] (Simunix Ltd, Middleham House 2-3, St. Marys Court, York YO24 1AH).
- Good to know: ukphonebook names Sagacity Solutions and Creditsafe as data suppliers. To opt out at Sagacity too, see the marketing opt-outs page.
The phone book and directory enquiries
- BT customers: going ex-directory is free, by phone on 0330 123 4150 (8.30am–5pm, Monday to Friday). Choose "Ex-directory – No calls" (not in the Phone Book, 118 500 or BT's online directory) or "Directory Enquiries Only".
- Other providers: ask your own phone provider. 192.com says directory entries flow from every provider into one central database, so a change made through your provider reaches the other directories.
- The rule: under UK law your details can't go into a public directory unless you've been told the purpose and chosen to be included, and you can withdraw free of charge at any time. Changes don't reach editions already produced.
Findmypast
- How: Findmypast removes records of living people on request from the named person: email [email protected].
- Electoral register records: Findmypast says it gets these from 192.com, and sends you there to remove them.
After removal: search results
A removed page can still show in search results for a while. 192.com suggests using Google's Refresh Outdated Content tool once the page has changed.
Sources
- 192.com: help
- 192.com: removal request form
- 192.com: privacy policy
- ukphonebook: Remove me
- ukphonebook: privacy policy (31 Jan 2022)
- BT: How do I sign up to ex-directory services?
- Findmypast: removing records of living people
- Privacy and Electronic Communications Regulations 2003, reg. 18 (directories)
- Google: Refresh Outdated Content tool
This page describes your options and how organisations say they handle requests. It isn't legal advice. See About & sourcing to report a correction.